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"This hotel offers the best value for money of all the places I stayed during my trip to Japan. I had originally planned to stay for only three nights but ended up canceling my bookings in Niigata and extending my stay by two more nights because it was so comfortable. Nagano’s water quality is exceptional — the shower water is incredibly soft, and I could immediately notice the difference compared to Tokyo. The hotel’s breakfast quickly became the highlight of my day. I really needed more vegetables and fruits during my trip, but since Nagano’s restaurants tend to serve mostly carbohydrate-heavy dishes, this breakfast was a lifesaver. The staff here are also outstanding — they go out of their way to accommodate travelers. Guests can even rent bicycles from the hotel to explore the city. Its location is within walking distance of the train station, and for those heading to Hakuba or Togakushi, there are always shuttle buses available from the station."

"I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable "

"Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff. "

"Food is always fresh with local ingredients. Never fails to impress us. "

"Very clean, lovely staff. Maybe a little haunted but nice and close to the castle and downtown. "

"Nice hotel. Great room. Great location. Helpful staff. "

"The rooms were very affordable and the location was a walkable distance from the station which is great. It is close very close to many restaurants and other shopping locations which is also nice. The beds and rooms were clean but small, which during our stay wasn't a big deal. The breakfast was serviceable for our one night stay but I wouldn't recommend it for any longer if you're not strapped for time. This place was quite budget friendly and convenient for those looking for a good value at a low price. "

"Lovely clean, friendly hotel that is near the station so easy to get to. The breakfast is wonderful and complimentary noodles are served each evening. The spa facilities are great with lovely products which are all complimentary. There is ice cream to enjoy for free after the onsen and free juice and coffee in reception! A great stay! "

"Lovely staff, easy check in, great location next to station, highly recommend :)"